Aggregator Theory Endgame
Digital aggregators (Google, Amazon, Uber, Airbnb) win by owning demand and commoditizing supply. The theory says aggregators create value by reducing transaction costs and improving matching. Initially this is true — consumers get better prices and selection, suppliers get access to customers. But as aggregators achieve dominance, the dynamic inverts. Suppliers become dependent and lose pricing power. Consumers face reduced choice as the aggregator optimizes for its own margins. The platform that started by serving both sides begins extracting from both sides, and switching costs make escape nearly impossible.
What people believe
“Aggregators win by owning demand and create lasting value for all participants.”
| Metric | Before | After | Delta |
|---|---|---|---|
| Platform take rate | 15% at launch | 30-40% at maturity | +100-167% |
| Supplier revenue dependency | Diversified | 70-90% single platform | Critical dependency |
| Consumer price benefit | Significant savings | Eroding as take rates rise | Diminishing |
| Market entry barriers | Low (pre-aggregator) | Extreme (must go through aggregator) | Near-impossible |
Don't If
- •You're building a business entirely dependent on a single aggregator for demand
- •You assume the aggregator's current take rate will remain stable
If You Must
- 1.Build direct customer relationships in parallel from day one
- 2.Diversify across multiple platforms to reduce single-platform dependency
- 3.Track take rate trends and model profitability at 2x current rates
Alternatives
- Direct-to-consumer channels — Own the customer relationship, even if growth is slower
- Protocol-based marketplaces — Decentralized alternatives with capped take rates
- Cooperative platforms — Supplier-owned aggregators that align incentives
This analysis is wrong if:
- Aggregator take rates stabilize or decrease as platforms mature
- Suppliers on dominant platforms maintain or improve margins over 5-year periods
- New market entrants successfully compete without aggregator platform access
- 1.Ben Thompson: Aggregation Theory
Original framework for understanding digital aggregator dynamics
- 2.Lina Khan: Amazon's Antitrust Paradox
Legal analysis of aggregator market power and consumer harm
- 3.ILSR: Amazon Marketplace Report
Documents Amazon's rising take rate from 19% to 34% over a decade
This is a mirror — it shows what's already true.
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