Catalog
#customer-service
2 entries tagged “customer-service”
A013
81%
Chatbot Customer Service Spiral
“AI chatbots reduce support costs while maintaining or improving customer satisfaction.”
-95%support cost per interaction-15%customer satisfaction (csat)
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A021
70%
Voice AI Uncanny Valley
“Voice AI provides natural, efficient interaction that users prefer.”
-90%call center cost+300%voice fraud incidents
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